Everything you
need to know.

SuperbDent is a U.S.-based dental lab that manufactures clear aligners, retainers, and night guards for orthodontic and dental practices. We combine advanced 3D printing with expert technician review to deliver high-quality appliances at the industry's lowest pricing — with turnaround times measured in days, not weeks.

SuperbDent is built for clinicians — orthodontists, general dentists, and dental groups who want lab-quality clear aligners without the markup. Whether you treat five cases a month or five hundred, the portal, pricing, and turnaround are the same.

Yes. Superb Guard, our professional-grade night guard line, is currently in development and will be available soon. Our roadmap is guided by clinician feedback, so if there's an appliance you'd like to see, reach out — we're listening.

We use state-of-the-art 3D printing paired with BPA-free TPU resin, all manufactured in-house in the United States. Every case goes through digital treatment planning, expert technician review, and a two-stage quality assurance inspection before shipping.

We currently offer two product lines: Superb Align (clear aligners for active treatment, shipping in 7–10 business days) and Superb Retainer (clear retainers for post-treatment retention, shipping in 2–3 business days). Superb Guard (night guards) is coming soon.

Yes. Every appliance ships with a fit guarantee. If an aligner or retainer doesn't meet clinical standards due to a manufacturing defect, we'll remake it at no charge. Contact our support team within 30 days of delivery to initiate a replacement.

Three things: speed, price, and quality control. Retainers ship in 2–3 business days, aligners in 7–10 — both at the industry's lowest pricing. Every case is manufactured in the U.S. using BPA-free TPU, reviewed by trained technicians, and double-inspected before it leaves our facility. We're also HIPAA-compliant.

Log in to the SuperbDent portal, upload your patient's digital scan (we accept iTero, TRIOS, Medit, and all major formats), fill in the prescription details, and submit. Our system verifies the scan in real time. Most orders take less than five minutes to submit.

Every order is trackable in the SuperbDent portal from submission through delivery. You'll receive status updates at key milestones — scan received, fabrication started, quality check passed, shipped — along with live carrier tracking once the package is in transit.

You'll need a digital intraoral scan (STL or proprietary format from your scanner), the patient's treatment goals, and any clinical notes. The portal walks you through each step. No physical impressions are required.

Visit the SuperbDent portal and click "Sign up." You'll verify your dental credentials, set up your practice profile, and you're ready to submit your first case. There's no subscription fee and no minimum volume requirement.

Orders cannot be modified once submitted. However, if the order hasn't been accepted yet, you can cancel it yourself through the portal and resubmit with the updated details. Once an order has been accepted and enters production, it can no longer be cancelled.

We keep your patient's digital records on file. To reorder, simply log in to the portal, find the patient, and click "Reorder." The retainer ships in 2–3 business days using the same approved design — no new scan required unless the patient's dentition has changed.

You can reach our support team directly through the portal's built-in messaging, by email, or by phone. We respond to all inquiries within one business day. For urgent issues, call us — a real person will answer.

Yes. Standard shipping is free on every order within the continental United States. No minimums, no surcharges, no hidden fees.

Every appliance ships in tamper-proof, sealed packaging designed to maintain hygiene standards from our facility to your practice. Aligners are individually labeled by stage number for easy identification.

At this time, we ship within the United States only. International shipping is on our roadmap — if you're outside the U.S. and interested, contact us so we can notify you when we expand.

Superb Retainer ships in 2–3 business days from scan upload to delivery. Superb Align ships in 7–10 business days. These timelines include fabrication, quality inspection, and shipping — no hidden wait times.

We accept all major credit cards (Visa, Mastercard, American Express), ACH bank transfers, and can set up invoicing for high-volume practices. Payment is processed securely through our HIPAA-compliant portal.

No. The price you see is the price you pay. Shipping is free, there are no subscription fees, no setup fees, and no minimum volume requirements. What we quote is what you're charged.

We keep things simple — every practice gets the same low, flat-rate pricing regardless of volume. No tiers, no negotiations, no minimum commitments. You get the industry's best price from your very first case.

Yes. The portal lets you securely save payment methods for faster checkout on future orders. All payment data is encrypted and stored in compliance with PCI DSS standards.

If a payment fails, you'll receive an immediate notification with instructions to update your payment method. Your order is held — not cancelled — for 48 hours while you resolve the issue. No work is lost.

Because every appliance is custom-manufactured for an individual patient, we cannot accept general returns. However, if a product arrives with a manufacturing defect or doesn't meet the approved treatment plan, we'll replace it at no cost.

Log in to the portal, open the case in question, and submit a replacement request with photos or a description of the issue. Our quality team reviews every request within one business day and will ship a replacement immediately if the claim is approved.

Because appliances are custom-made to your patient's prescription, we're unable to offer refunds for change of mind. If you need to modify a treatment plan, contact us before fabrication begins and we can adjust the order.

Contact us immediately through the portal or by phone. Provide photos of the defect and we'll expedite a replacement at no charge. Defective products are prioritized and typically reshipped within 1–2 business days.

Approved refunds are processed within 5–7 business days. The credit will appear on your original payment method. You'll receive email confirmation when the refund is issued.

If your package arrives damaged, document the damage with photos and contact us within 48 hours. We'll file a carrier claim on your behalf and ship a replacement immediately — you won't wait for the claim to resolve.

You'll receive an email confirmation the moment a refund is issued, including the amount, reference number, and expected timeline for the credit to appear on your statement.